Terms & Conditions

1. Definitions

In these Terms and Conditions, the following terms have the meanings set out below:

• "volmarises", "we", "us", or "our" — refers to volmarises, a legal services firm operating in Singapore, located at 18 Cross Street, #09-05, Singapore 048423.
• "Service" or "Services" — refers to any legal advisory, application support, or document drafting services offered by volmarises, as described on our website or in a Letter of Engagement.
• "User" or "you" — refers to any individual or organisation accessing our website or engaging our services.
• "Website" — refers to the site hosted at volmarisess.info.
• "Agreement" — refers to these Terms and Conditions, together with any Letter of Engagement signed between volmarises and the Client.
• "Content" — refers to all text, materials, and information published on our Website.

2. Acceptance of Terms

By accessing our Website or submitting an enquiry, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and accept these Terms and Conditions in full.

If you are accessing the Website on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms.

We may update these Terms from time to time. Continued use of the Website following any update constitutes acceptance of the revised Terms.

3. Description of Services

volmarises provides legal services in Singapore across three primary areas:

• Healthcare & Medical Law Advisory — Regulatory guidance for healthcare professionals and organisations.
• Guardianship Application Support — Assistance with deputyship applications under Singapore's Mental Capacity Act.
• Demand Letter Drafting — Preparation of formal correspondence for civil disputes.

The scope and terms of each specific engagement are set out in a separate Letter of Engagement. Nothing on the Website constitutes legal advice. Website Content is provided for general informational purposes only.

Service availability may vary based on workload, complexity, and regulatory requirements. We do not warrant uninterrupted availability of any particular service.

4. Client Accounts and Engagements

A formal engagement begins when both parties have executed a Letter of Engagement. Prior communications, including website enquiries, do not create a solicitor-client relationship.

You are responsible for providing accurate and complete information to enable us to advise you appropriately. volmarises shall not be liable for errors or delays arising from incomplete or inaccurate instructions.

5. User Responsibilities and Acceptable Use

When using our Website, you agree to:

• Provide truthful and accurate information in all communications with us
• Use the Website for lawful purposes only
• Not attempt to gain unauthorised access to any part of the Website or its infrastructure
• Not transmit content that is harmful, defamatory, or in violation of any law
• Not use automated tools to scrape or harvest information from the Website

We reserve the right to refuse service to any user or organisation at our discretion, without obligation to provide a reason.

6. Intellectual Property

All content on this Website — including text, structure, design, and materials — is the property of volmarises or its licensors and is protected under applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and view Website Content for personal, non-commercial purposes. You may not reproduce, distribute, or create derivative works from any Website Content without our prior written consent.

Documents and materials prepared in the course of a client engagement remain subject to the terms of the relevant Letter of Engagement. Professional work product is not licensed for use beyond the specific purpose for which it was created.

7. Fees and Payment

Our standard service fees are as follows:

• Healthcare & Medical Law Advisory: SGD 1,750 per engagement
• Guardianship Application Support: SGD 1,100 per application
• Demand Letter Drafting: SGD 400 per letter

Fees for complex or multi-stage matters may be subject to variation, and will be confirmed in writing in the Letter of Engagement before work commences.

Payment terms and accepted methods will be specified in the Letter of Engagement. We do not accept payment without a signed engagement. Disbursements (court fees, third-party costs) are charged separately at cost.

Refunds: Where work has commenced, fees incurred up to the point of termination are payable. Unused portions may be refunded at our discretion, subject to the terms of the Letter of Engagement.

8. Service-Specific Terms

Healthcare & Medical Law Advisory: Advice is provided based on the law and regulatory guidance current at the time of the engagement. Changes in legislation or MOH policy after delivery of our work product are outside the scope of the engagement.

Guardianship Application Support: We assist with the preparation and coordination of court applications. The outcome of any application is determined by the court and cannot be predicted or warranted. Court timelines are subject to judicial scheduling and may vary.

Demand Letter Drafting: We prepare correspondence based on the facts and documents provided to us. The response or conduct of the receiving party is outside our control. A demand letter does not constitute the commencement of legal proceedings.

9. Disclaimers

The Website and its Content are provided on an "as available" basis. While we take care to keep information current, we do not warrant the accuracy, completeness, or currency of any Content.

Nothing on this Website constitutes legal advice. An individual's circumstances vary significantly, and general information should not be relied upon as a substitute for tailored professional advice.

We do not represent or warrant that our services will produce any specific outcome. Legal matters involve inherent uncertainty.

10. Limitation of Liability

To the fullest extent permitted by Singapore law, volmarises shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or our services, including loss of profit, loss of data, or business interruption.

Our total aggregate liability in connection with any engagement shall not exceed the fees paid by you for the specific matter giving rise to the claim.

Nothing in these Terms limits liability for fraud, gross negligence, or any liability that cannot lawfully be excluded under Singapore law.

11. Indemnification

You agree to indemnify and hold volmarises harmless from any claims, losses, damages, or expenses (including reasonable legal costs) arising from your breach of these Terms, your misuse of the Website, or any information you provide to us that is false or misleading.

12. Termination

Either party may terminate an engagement in accordance with the terms set out in the Letter of Engagement. We reserve the right to cease providing services where continued representation would conflict with our professional obligations under the Legal Profession Act or the Legal Profession (Professional Conduct) Rules.

Termination does not affect any accrued rights or obligations prior to the date of termination.

13. Governing Law and Dispute Resolution

These Terms and any dispute arising from them shall be governed by and construed in accordance with the laws of the Republic of Singapore.

In the event of a dispute, the parties agree to first attempt resolution through good-faith discussion. If a resolution cannot be reached within 30 days, the dispute shall be submitted to the non-exclusive jurisdiction of the courts of Singapore.

For disputes within the prescribed monetary limits, referral to the Singapore Mediation Centre or appropriate small claims process may be appropriate.

14. General Provisions

• Entire Agreement: These Terms, together with any signed Letter of Engagement, constitute the entire agreement between the parties regarding the subject matter herein.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
• Waiver: Failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce it in future.
• Assignment: You may not assign your rights or obligations under these Terms without our prior written consent.
• Notices: Formal notices should be sent in writing to our address at 18 Cross Street, #09-05, Singapore 048423 or via email to [email protected].

15. Contact

If you have questions about these Terms, please contact:

volmarises — Legal Enquiries
Email: [email protected]
Address: 18 Cross Street, #09-05, Singapore 048423
Phone: +65 6173 8492